The Forbes Advisor editorial team is independent and objective. Also, since Bitwarden is open source software, it’s highly customizable, but you may need some serious tech skills to access Bitwarden’s full power. Fine Printīitwarden’s nonintuitive interface lacks the user-friendliness that’s common with alternatives such as Dashlane. Online chat and phone support are not available. Ticket-based support is offered 24/7 for all plans Premium, Family Organization, Teams and Enterprise plans receive priority ticket queuing. The Bitwarden online Help Center includes a comprehensive directory of the software’s most discussed issues and questions. You can also receive support via Reddit and Twitter threads.
Customer Supportīitwarden community forums contain discussion threads on user-to-user support, feature requests and GitHub contributions. We recommend you also establish a trusted Emergency Access contact who could also help you access your account. While there is no way to recover your Master Password should you lose it, you can set up a master password hint link when you create your account that can help jog your memory. Privacy Shield Frameworks, California Consumer Privacy Act (CCPA) and SOC 2 security standards. You can also request a verification code be sent to you via SMS or email.īitwarden is compliant with HIPAA, GDPR, EU-U.S. You can then use a second method to verify your identity, such as using an authenticator app like Authy or Google Authenticator, a YubiKey, TOP Security Key or Duo Push.
Creating a strong Master Password is the first way to protect your Bitwarden account. Two-step authentication for account access is accomplished in a variety of ways. In addition to keeping passwords and login information in your Bitwarden vault, you can also securely store notes, credit card numbers and personal or business information such as addresses. AES 256-bit encryption-considered a virtually unbreachable way to encrypt data-keeps every item in your password vault secure. Securityīitwarden adopts a zero-knowledge encryption approach to protecting your data, which means not even Bitwarden staff can access the information you store. Mobile apps are available for Android and iOS. Browser extensions are available for Chrome, Mozilla Firefox, Safari and Edge. When you upgrade to the Bitwarden Enterprise plan, you also receive the following benefits:īitwarden works with top operating systems, including Windows, Mac and Linux. Both business plans include the same core benefits provided in the individual plans, plus business-specific features such as: The Team plan costs $3 per month per user, while the Enterprise plan costs $5 per month per user. 1 GB personal + 1 GB for organizational itemsīitwarden offers two types of business plans: Team Organization and Enterprise Organization.